Q: Can I have Private Birthday party at Mighty Jungle?
A: Yes, all our Birthday packages are 100% private, there no one else in the whole facility except you and your guests only.
Q:When does the pizza come for my party?
A:We normally arrange delivery 30-40 minutes after party started, however if you have a preference please let us know a few days prior and we will follow.
Q:Can I bring in outside food?
A:Yes you can, as long as all your items are NUT/PEANUT FREE
Q:Can I bring in outside drinks?
Q:Can I bring/add a character/show to my Birthday package?
A:Yes, you can, please let us know prior to booking something extra to ensure its suitable for our playground.
Q:Can I bring in Helium or other Baloons ?
A: Baloons are allowed to bring in with weight tied down.
Q:I want to bring my own tablecloth, banners and other decorations, is that OK?
A:Yes, it is OK, just please ask our friendly staff to help you with banners, please do not use scotch tape on the walls.
Q:Why do you charge extra for every additional adult/child at the party?
A:Amount of guest are determine by package # you choose, if you go over we have to charge additional fee for adult/child.
Q:What is your venue total capacity of people?
A:We have a small cozy playground with 50 people maximum capacity. Its for the safety and comfort of your guests.
Q:Can I purchase an extra time and extend my party?
A:Yes you can, normally on the first 10-12 going earlier and last time slot 5:30-7:30 staying late .
An extra half hour can be purchased for $70 upon availability. To ensure availability please let us know during the booking of your party.
Q;Do I need to pay for a baby under 1 year old?
A:No, babies under 1 year old are free.
Q:If I booked a party , but cannot make it for the day, can I cancel it and get a refund?
A:No, $100 is non-refundable deposit, however we always offer another day to reschedule or finding another way to keep our customer happy.
Q:What time can I come in to set up for the party?
A:We`re kindly asking all our clients to arrive not more than 5-10 minutes prior to the party time scheduled.
Q: What time is my party finishes?
A: We request that you party finishes exactly at the designated time, as our staff need time to clean up and set up for the next party.
Q:Do Adults have to wear socks too?
A:Yes,in the carpet/play area , as we run a socks mandatory facility for all.
Q:Can I wear shoes if I stay in the lounge area?
Q:Is it OK if I stay in play area with bare feet?
A:No, socks are mandatory.
Q:What should I do If I forget my socks?
A:Socks can be purchased at the front desk.
Q:Do you charge extra for the coffee?
A:No , we do have a complementary freshly brew coffee at Mighty Jungle.
Q:Do you have a free Wi-Fi?
A:Yes, we do have a free Wi-Fi in our facility.
Q:Do you guys open on the weekend?
A:Yes we are open on the weekend for the Private Birthday parties ONLY, do not open for walk ins.